New York State Electric and Gas says scammers are again trying to pass themselves off as NYSEG workers. 

Photo: Bob Joseph/WNBF News (file)
Photo: Bob Joseph/WNBF News (file)


Officials say the new scam attempts are said to involve a call explaining an overcharge has been made on a bill and the customer needs to provide some more information to get a credit on a future invoice. 

In addition, the caller sometimes threatens the customers with cutting their service unless an immediate payment is made over the phone.

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Customers should never give out personal or account information to unsolicited callers. 

Anyone who is uncertain if a call is legitimate or who has questions about their account is encouraged to call the phone number on the bill. 

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