People in some Binghamton neighborhoods say they are dealing with significant delays in receiving their mail.

Residents in parts of the city's First Ward have told WNBF News they have had no mail delivery on their streets for several days. There were similar complaints during the summer.

United States Postal Service spokeswoman Maureen Marion acknowledged some customers have encountered delays in receiving mail.

Marion said major challenges have been created by the Covid-19 pandemic affecting the availability of employees and the volume of packages to be delivered.

Marion said the postal service has been working to keep its staff "safe, healthy and productive." She noted regular employees sometimes aren't available because of illness or because they may have to quarantine.

Marion said additional workers have been hired to help cope with the record number of packages expected to be delivered during the holiday season.

Postal service employees now are working early in the morning and often into the late evening hours to deliver packages. Many deliveries also are being made on Sundays.

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