Roving pothole repair crews are busy dealing with pavement problems on some of the busiest roadways in the Southern Tier.

Workers with the New York State Department of Transportation are on 12-hour daily shifts during the winter season.

New York drivers may report pavement problems by calling 800-POTHOLE. (Photo: Bob Joseph/WNBF News)

The crews are prepared for major snow removal and plowing operations when storms affect the region.

When they aren't dealing with immediate snow and ice issues, they are deployed to address potholes and for other maintenance tasks, like repairing damaged guiderails.

DOT spokesman David Hamburg said supervisors routinely patrol area highways in an effort to spot potholes and other potential problems in need of attention.

The DOT also operates a round-the-clock toll-free telephone hotline for drivers to report potholes. That number is 800-POTHOLE.

Calls received via the special number are directed to the appropriate DOT region. That hotline is for problems on state-maintained roads and highways. Issues involving local streets should be reported to the appropriate city, town, village or county agency.

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