Binghamton Drivers Encounter Balky Parking Kiosks
Some people who visit downtown Binghamton have been frustrated when recently-installed parking kiosks won't work.
The first five units purchased from Parkeon Incorporated were put into place less than a year ago. About 50 additional kiosks were installed in March.
Complaints are being heard from downtown workers and shoppers who have found kiosks out of service. Vehicle operators have been encountering a blunt "Use another machine" message at some kiosks.
Mayor Richard David acknowledged the city has received "some calls about some issues" regarding the devices.
Speaking on WNBF Radio's Binghamton Now program Tuesday, David said the city is "working with the company" to iron out the problems. He was unable to say exactly how many of the kiosks have had issues. He said he's "only heard of a handful."
The mayor said "anytime you have a new initiative, there are bound to be some growing pains." He said the trouble with the kiosks isn't greater than he anticipated.
Binghamton plans to roll out a mobile parking app for use with the downtown kiosks. But David said that won't happen until the basic kiosk functions are working as intended.
The mayor said the mobile app represents the "next step" in enhancing the downtown parking system. He said he hopes the app will become available in the "near future."
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