A new law in New York State went into effect on March 21, 2026, regarding accepted payments from consumers to businesses.

Cash Not Accepted?

According to a March 20, 2026, release from New York State Attorney General Letitia James, a consumer alert was issued reminding New Yorkers that stores throughout the state must now allow customers to pay in cash.

Attorney General James noted that it is now illegal for a New York food store or retail establishment to refuse payment in cash for goods or services. This law mirrors a similar law that took effect in 2020 in New York City.

Breaking The Law

If a consumer believes a business is violating this law, Attorney General James recommends submitting a complaint to the Office of the Attorney General by filling out a simple consumer fraud complaint form or by calling 1-800-771-7755.

Any business that violates this new law could be slapped with a civil fine of up to $1,000 for the first offense and $1,500 for repeat violations.

New Yorkers have a right to service no matter how they choose to pay. Businesses cannot deny New Yorkers access to necessities like food and clothing by refusing to take cash, or charging shoppers more for paying in cash. I will not hesitate to enforce this law to protect consumers across our state. - New York State Attorney Letitia James

 

Does This New Law Have Any Exceptions?

Yes, it does. According to the report from Attorney General Letitia James, stores are not required to accept bills in denominations above twenty dollars, and do not have to accept cash for orders made by telephone, mail, or internet, unless the transaction takes place at the store.

Also, if the business provides a device on premises to convert cash into a prepaid card, this new law is not applicable, but the business is not allowed to charge a fee or require that the prepaid card be loaded with a minimum amount above one dollar.

For more information on this new law, visit New York State Attorney General Letitia James website.

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