There's nothing like a fun trip to a New York State Department of Motor Vehicles office. Am I right? Aside from having to stand in line or sit for a spell awaiting your turn at the counter, it's not a bad experience...or is it?

I have a friend (and former co-worker) who works at one of our local NYS DMV offices, so maybe I have an advantage, knowing that I'm going to have a pleasant experience. Probably spending too much time chatting with him, and irritating the people waiting in line behind me. Oops!

Anyway, good or bad experience, according to New York State Governor Kathy Hochul's website, an announcement was made recently about a project to overhaul outdated NYS DMV technology. The goal is to bring significant customer service improvements to residents of the Empire State.

Read More: This Dangerous Invasive Bug Will Return to New York Soon

Governor Hochul's office notes that a significant portion of the NYS DMV’s current technology, some of which are over 50 years old, will make the DMV more secure, stable, and agile.

Issues with computers and outages have resulted in delays and longer lines, but with the new more modern systems, contacting the NYS DMV online or via a visit to one of the offices, customers will experience a reliable, responsive, and faster service.

The New York State Governor's Office reports that the NYS DMV now offers online pre-screening for some transactions including applying for a REAL ID, Enhanced ID, and exchanging an out-of-state license. The appointment scheduling system has reduced the average wait time for a customer to a record low of 15 minutes.

Endicott Home With Oval Library and Professional Kitchen

Gallery Credit: Realter.com - Laura Melville / Warren Real Estate (Front Street)

Favorite Local Landmark

Favorite Local Landmark

Gallery Credit: Don Morgan

Local Funny, Silly, Strange Street Names

Local Funny, Silly, Strange Street Names

Gallery Credit: Google Maps Street View

More From WNBF News Radio 1290 AM & 92.1 FM