New York State Electric and Gas is warning about a scam aimed at customers who are behind in their utility payments.

NYSEG and Rochester Gas and Electric say some customers have been getting calls from someone saying they represent the utility and are calling about billing matters.

Officials say some customers have been warned to avoid having their service shut off they should purchase a “Green Dot MoneyPak Card.”

NYSEG will not call customers for payment if an account is in good standing.  Customers who need to make an urgent payment can contact NYSEG AT 1-800-600-2275 and any questions about calls about billing can be made by calling 1-800-572-1111.