New York’s “Pothole Hotline” Back in Service
A toll-free telephone number for New Yorkers to report potholes on the state's highway systems has been restored to full service.
The hotline - 1-800-POTHOLE - is available around the clock for motorists to alert the state Department of Transportation to road issues which need attention from maintenance crews.
In recent weeks, a technical issue with a telephone company had made it impossible for people calling from some exchanges to use the service.
Agency spokesman David Hamburg says the problem has been addressed and the hotline number now should be reachable from all telephones in New York.
Calls received on the special line are directed to the appropriate Department of Transportation region.
The hotline number is for roads and highways maintained by the state. Pothole problems on local streets should be reported to the appropriate county, city, town or village agency.