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Emergency Call Problems in Broome County

Zoonar

The Broome County Office of Emergency Services throughout the morning has been reporting people utilizing Time Warner phone service who had to call 911 have found their calls routed to a phone tree.

Authorities say if that happens, the caller should dial 1 when they get the recording on the phone tree to immediately be transferred to an emergency dispatcher.

Also, some computer websites have been effected by a cut fiberoptic line belong to a commercial phone company, according to an advisory on the National Weather Service website.

It’s not clear if the problems are related.

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